The renter is responsible for returning the equipment in the same condition as it was at the time of rental. When renting, the condition and functionality of the equipment are checked together with the renter, confirmed to be in working order, and the renter is instructed on proper handling and use. The renter must also provide proof of identity when renting equipment.

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In the event of damage, the renter is responsible for covering the cost of repairs, or if the equipment cannot be reasonably repaired, for compensating the full price of a replacement item. In certain cases, Haukkamaa Adventures may accept a lesser compensation procedure, such as damage caused by natural conditions or breakage due to normal wear and tear.